It’s OK to Be Boss—and Why

Since 1993, management expert, Bruce Tulgan, has studied the experience of thousands of managers at all levels in a wide range of industries through workplace interviews, focus groups, polls, questionnaires, and intensive seminars. His research confirms that across today’s workplace there is a shocking and profound lack of daily guidance, direction, feedback, and support for employees from those who are their immediate supervisors. This is what he calls the “under-management epidemic.”

Here are eight steps he has taught to some 30,000 managers in about the last five years to help them get “back to the basics.”