Top 5 Dirty Tricks Customers Play on Sales Reps

Sometimes customers lie. However, sometimes customers do more than lie.  Sometimes they actively try to take advantage by playing a “dirty trick” upon the rep.  Here’s a gallery, compiled by Geoffrey James, of the five most common ploys and how to thwart them to your advantage.

Click here for the first dirty trick.

One thought on “Top 5 Dirty Tricks Customers Play on Sales Reps”

  1. Thanks for the link and summary. That post has proven to be one of the most popular I’ve ever posted. I think it might be because it’s an antidote to the “customer is always right” maxim.

    Geoffrey

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