Take charge and get better results from the team this year. You are the Leader!
Give your team credit for the victories. Your team did the work. They did the heavy lifting. Take none of the credit, even when it was your idea and even when you worked harder than anyone. The victory belongs to your team.
Take the blame for the mistakes, the missteps, and failures. Your team may have had their share of missteps, failures, and setbacks, but the responsibility is yours. Because you are their leader, you own the mistakes and failures. You take responsibility, and then you lead the team to better results.
Invest as much time and energy as you possibly can in building relationships. If you want to get things done, invest your time in building relationships up and down your organization. Invest in building relationships with your clients and suppliers. You’ll need these relationships in the future, and you want strong relationships before you need strong relationships.
Spend more time in informal meetings than required meetings. You will learn five times as much in informal meetings with the people who work for you than you will in formal meetings with the people for whom you work. If you want to understand where to find the roadblocks, obstacles, and bottlenecks that need your attention, directly meet with the people who don’t report to you directly.
Your real shareholders are your employees and your clients. It is critical that you get things in the right order. The only real way to create shareholder value is to first take care of your employees and your customers. Get this right and the shareholders will have their returns. Get this wrong and they won’t.